We evaluate key billing and collections indicators and benchmarks as compared to better performing practices.
We train staff and implement systems for
We provide valuable scripting for staff to help to capture money from customers.
We provide monthly reports to help the customer effectively and efficiently improve billing and accounts receivable.
We implement billing software if needed and help with any integrations as needed providing technical and systems support.
We provide customized billing and coding services with monthly reporting.
We train your office to utilize the reports.
We train your office to drill down into the reports to ensure we are doing our due diligence.
- File all third-party payer claims.
- Mail patient statements/notices on a weekly basis.
- Separate statements on separate postage will be mailed for facility and physician fees.
- Provide on all patient statements, a toll-free telephone number, email address, and fax number to answer inquiries from patients concerning account information.
- Receive all payments and reimbursements for the patient accounts of customer and post payments to the appropriate account.
- Post all contractual discounts and adjustments that are required under Medicare, Medicaid, or Managed Care agreements or authorized by the Customer.
- Process patient account refunds on behalf of customer.
- Maintain all accounts in accordance with standard accounting principles and laws.
- Forward all net funds
- Merchant service banking tools for patient payment collection and processing.
- Patient Portal
- Company will provide refund management services on behalf of customer.
- Conversion of Clearinghouse
Call or email us for more information!
Recent Blogs and Articles
Centers for Medicare and Medicaid Services (CMS) has recently released the final ruling for this year's Medicare physician fee schedule. These changes include some exciting new regulations and rules for chronic care management. One change will be new principal...
Today let’s look at communication between nurses and doctors. Communication is key when dealing with chronic care management. When communication is not key, disconnects can occur from simple misinterpretations, which can result in incorrect...
In part 1 & 2 of this series we defined the criteria for patients’ qualification for Chronic Care Management. We’ve also identified three subsections of patient needs in Chronic Care Management. In this installment, let’s look at one more Highest Risk...
In part 1 of "How To Qualify Your Patients For CCM," we defined the eligibility of the patient for such a program, and we determined that the highest risk patient would be the one who was recently hospitalized or is regularly in the ER. With this installment,...
Let’s take a look at how you might go about managing your chronic care patients. How do you add Chronic Care Management to your menu of services already underway in your practice? You’re looking at the vast number of patients in your current practice, and...
To continue our series of “Tough Questions” we created a situation with a theoretical patient in which posed us with the ethical dilemma of determining whether the patient was going to be able to continue with their chronic care management program. This patient had...